AI Voice Agents

62% of calls to small businesses go unanswered — and 85% of those callers never call back. We deploy AI voice agents that answer every call, qualify the lead, and book the appointment, 24/7, for a fraction of a receptionist's cost.

All services

0%

Calls answered

0/7

Coverage, including after-hours

-0%

Cost vs. human receptionist

Overview

Every missed call is a missed customer

The average small business loses six figures a year to missed calls. A caller who hits voicemail rarely leaves a message — they simply dial your competitor. An AI voice agent removes that leak entirely: every call is answered on the first ring, at 2 p.m. or 2 a.m.

Our agents are trained on your business — your services, pricing, service area, and FAQs. They qualify the caller, answer common questions in a natural human voice, book directly into your calendar, and route urgent or complex calls to a real person with a full summary attached.

The math is simple: a full-time receptionist costs $50,000+ per year and covers 40 hours a week. An AI voice agent covers all 168 hours for a small monthly fee — and one recovered job often pays for months of service. It's the highest-ROI automation a service business can buy in 2026.

Selected work

Work that shows the craft

Apointify
Clinic management that stops no-show revenue loss
01/04
View

Deliverables

What you walk away with

Every engagement ships with concrete, usable assets — not just advice.

4 deliverables included

Custom voice agent setup

Calendar & CRM integration

Call flows & escalation rules

Call recordings & weekly reports

In motion

See the work in motion

How we work

Proven process for this service

Step 1 of 3

Demo

We build a working agent on your real business info and let you call it.

Step 2 of 3

Launch

Phone number, calendar, and CRM wired in — live within days.

Step 3 of 3

Optimize

We review transcripts weekly and keep tuning answers and booking rates.

Why Duoplex

Results from ai & development

24/7 AI receptionists that never miss a call

End-to-end delivery

Design, engineering, and growth aligned on a single roadmap.

Speed without rework

Tight scopes, weekly ships, and no agency hand-off delays.

Measured in revenue

Every decision is tied to conversion, retention, or spend.

Built to last

Clean systems your team can own long after launch.

See our work

“Duoplex rebuilt our entire pipeline — site, automation, and ads. Our spend finally converts, and leads reach sales in under a minute.”

SW

Sara Whitfield

Founder, Halcyon Home

Growth signal

0% rise in follow-ups

+42%

0+

Years shipping digital products

0+

Brands fully digitized

0x

Avg. conversion lift

0%

Manual ops automated

FAQ

Common questions

Will callers know they're talking to an AI?

Modern voice models have crossed the threshold where calls feel natural and helpful. We disclose it where required, and most callers simply care that their question was answered and their appointment was booked — instantly, with no hold music.

What happens when a call is too complex for the agent?

The agent transfers to your team live, or takes a structured message and sends an instant summary by SMS, email, or Slack. Nothing gets guessed — anything uncertain escalates to a human.

Which businesses benefit most?

High-call-volume services where a missed call is a lost job: HVAC, plumbing, roofing, dental and medical practices, law firms, real estate, and salons. If your phone rings while your team is busy, this pays for itself.

How fast can we go live?

Most agents launch within one to two weeks: a few days to train the agent on your business and integrate your calendar and CRM, then a supervised launch period while we tune it on real calls.

SW
MD
PN
DX

Ready to start with AI Voice Agents?

Share your goals — we'll outline scope, timeline, and the clearest path to results.

Talk to us