Backend & Automation

Intelligent cloud backends that capture, route, and act on leads instantly. We eliminate manual admin and make sure no hot lead ever goes cold.

All services

0s

Lead response

-0%

Manual tasks

0/7

Always-on

Deliverables

What you walk away with

Every engagement ships with concrete, usable assets — not just advice.

4 deliverables included

Automation architecture

Webhook & CRM integrations

Notification workflows

Monitoring & alerts

How we work

Proven process for this service

Step 1 of 3

Map flows

We diagram every lead path and handoff.

Step 2 of 3

Automate

Webhooks, routing, and sync wired end-to-end.

Step 3 of 3

Monitor

Alerts and dashboards keep it reliable.

Why Duoplex

Results from development

Webhooks, CRM sync & lead routing

End-to-end delivery

Design, engineering, and growth aligned on a single roadmap.

Speed without rework

Tight scopes, weekly ships, and no agency hand-off delays.

Measured in revenue

Every decision is tied to conversion, retention, or spend.

Built to last

Clean systems your team can own long after launch.

See our work

“Duoplex rebuilt our entire pipeline — site, automation, and ads. Our spend finally converts, and leads reach sales in under a minute.”

SW

Sara Whitfield

Founder, Halcyon Home

Growth signal

0% rise in follow-ups

+42%

0+

Years shipping digital products

0+

Brands fully digitized

0x

Avg. conversion lift

0%

Manual ops automated

FAQ

Common questions

Which CRMs and tools can you integrate?

HubSpot, Salesforce, Zoho, Google Sheets, WhatsApp and Twilio, Slack, and virtually anything with an API. Custom webhooks cover tools that don't have native integrations.

Do we need to replace our current tools?

No. We wire the automation around the stack you already use — the goal is to remove manual steps, not force a migration.

What happens if an automation fails?

Every workflow ships with retries, error alerts, and monitoring dashboards. You find out about issues from us — not from a lost lead.

How fast can leads actually be routed?

Under sixty seconds from form submission to a notification in your sales channel, including CRM entry and lead scoring along the way.

SW
MD
PN
DX

Ready to start with Backend & Automation?

Share your goals — we'll outline scope, timeline, and the clearest path to results.

Talk to us